Leadership and Negotiation Programme
Business course on handling difficult situations in the workplace
Negotiation and conflict resolution are essential skills for the leaders of today. This programme will equip you with the tools to handle difficult situations and explore the techniques to allow you to discuss what matters most.
Participants will gain:
- an understanding of the causes of conflict in the workplace
- an advanced awareness of personal negotiation skills
- practical leadership and negotiation skills and strategies
- tools on how to handle difficult situation
This interactive programme uses a blend of self-directed reading, class-based activity, case studies and practical learning activities to explore the latest thinking in leadership and negotiation.
Programme details
Date: Tuesday 7 November – Wednesday 8 November 2017
Venue: Queen’s University Belfast, Riddel Hall, 185 Stranmillis Road, Belfast BT9 5EE
For further information call 028 9097 4394 or send an email to leadershipinstitute@qub.ac.uk.
